Terms of Service
1. Acceptance of Terms
By accessing and using the LinkChinaMed website (the "Site") provided by Ionverge LLC ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service. These terms govern your use of the informational website. Transactions and specific service delivery are governed by separate terms within the LinkChinaMed mobile application.
2. Description of Site
This Site serves as an informational platform to showcase the capabilities of the LinkChinaMed AI technology and medical support services. The Site allows users to request consultations and learn about our iOS mobile application. **Specific service delivery and financial transactions are conducted exclusively through our official iOS application.**
3. App Subscriptions & Payments
Service items, subscriptions, and one-time purchases are implemented within the LinkChinaMed iOS app.
3.1 Payment Processing: Payments for services purchased within the app are processed via **Stripe**. By making a purchase within the app, you agree to Stripe's terms and conditions.
3.2 Refunds & Cancellations: Refund and cancellation policies for in-app purchases are managed through the application interface. Generally, processed AI translations are non-refundable, while booking and chaperone services may be eligible for partial refunds if cancelled within the specified timeframe as outlined in the app.
4. Informational Purpose Only
The content on this Site is for informational purposes. While we strive for accuracy, the information provided does not constitute medical advice. For specific medical concerns or emergencies, please consult a qualified healthcare professional.
5. Privacy
Your use of the Site is also governed by our Privacy Policy.
6. Contact Information
If you have any questions about these Terms, please contact us at:
Email: support@linkchinamed.com
Registered Address: Ionverge LLC, 30 N Gould St, Ste N, Sheridan, WY 82801, USA
Last Updated: March 13, 2026